Traditionally brick & mortar, Metro wanted to increase its online sales amids competitors.
The solution was to open a MFC (Darkstore) for Metro AG on the premices of a traditional cash & carry store.
The goal was to improve our major clients’ satisfaction on the long run with the software we delivered.
We implemented a Multilingual Service Desk and Center of Excellence on Microsoft Cloud products in Bogota (Colombia).
Having a « pick and carry » sale model, no sale system existed in the store. The store did not have visibility nor on the back office stock neither on the supply.
We choose a corporate-made sale solution was implemented and integrated with existing ERP and payment systems.
At start, fresh goods needed a fast logistics process at the warehouse using X-docking, picking was slow and the purchase process of fresh products was not optimized.
The solution was the integration with ERP with a new SCM and WMS.
